The Quality of Work-Life, Job Satisfaction and Workplace Violence Among Registered Nurses in Selected Tertiary Hospitals in Metro Manila, Philippines: An Explanatory Sequential Mixed Methods

Abstract

The goal of the study is to present workplace violence in the form of workplace bullying and how it has affected nurse’s quality of work-life and job satisfaction. The study is an explanatory sequential research design where Phase I of the study is a quantitative research design in descriptive cross-sectional correlational approach. It was further explored in the Phase II which is the qualitative research design in descriptive phenomenological approach. In the Phase I of the study, 210 respondents participated in an online survey consisted of questionnaires for workplace violence, quality of work-life and job satisfaction. It showed insignificant values with P>0.05 level, this means regardless of workplace violence experienced by some, the quality of work-life, and the job satisfaction of the staff nurses remains independent to each other. After analyzing the data, 15 respondents were interviewed to further explain the pragmatic philosophy in understanding the respondent’s perspectives and pursuit. Employing Colaizzi’s Method for data analysis, it has revealed 5 Major themes which are Predisposing factors on Workplace Violence, Actions of Workplace Violence, Resolution of the Victim, A Compassionate and Fulfilled Nurse, and Professional Growth and Career Stability. An interventional development variant was developed based on the 5 major themes entitled PreP for WV or the Prevention Plan for Workplace Violence. It is further recommended in the study for a program that focuses leadership and administrative program for managerial levels in nursing department to elevate prevention practices on workplace violence.